Keep In Mind . . .
We hope you *love* your earrings! Having said that, please don't bend or drop your earrings, or swim, sleep, or shower in them, so that you can keep them for a long time!
Although polymer clay is very sturdy, please handle your earrings with care. They should not be brought into contact with hair products, perfumes, oils, etc. Store in a dry space. High humidity can tarnish the metal components. Clean using a slightly dampened cloth, or a Q-tip and alcohol.
Our earrings are made with polymer clay, sterling silver hooks and stainless steel posts. The metal components are silver- and gold-covered, nickel-free and hypoallergenic. Having said that, if you know your skin is easily irritated, use good judgment; please note that we cannot be held responsible for allergic reactions to the materials used.
Sterling silver and other metals will naturally tarnish over time due to exposure to the elements.
Since our products are handmade, there may be slight imperfections such as fingerprints, texture, dust, bubbling, and so on. If you run into any problems, please send an email to Cherub@ClayRieJane.com and we will try to make it right. All sales final.
Processing times are 3-5 business days. Processing times do not include shipping times.
Once packages are in the care of USPS or any other shipping company, Clay Rie Jane is no longer in control. There are no refunds. Please contact the shipping company for any tracking questions or to file a claim. All shipping times are estimates and as such are not guaranteed. We are not responsible for any lost or stolen packages.
*For hygienic reasons, we do not accept returns or exchanges.*